We are not responsible for any damages made on the packaging of the product as it is being shipped.
If in case that happens, you may send us an email and the best efforts we will be able to do is to inform the shipping company to handle the products with extra care.
We are not obligated to replace or take refunds if the item delivered to your doorstep is the same as the one in our records. Before ordering, please read the product descriptions beforehand.