1. Do you ship internationally?

Yes, we do!

2. Do you do Cash on Delivery (COD)?

Unfortunately, we only offer online payment options. if you are having trouble with the payment system, please contact us right away and we'll do our best to serve you better! 


3. What is the average time for the products to get shipped?

The shipping times are provided on the product pages and varies according to stock availability. It generally takes about 2-3 days to process your orders.


4. Do the prices of the products include shipping?

Unfortunately, you will need to pay a shipping fee of $5-10 USD for orders under $39. All orders above this value will have free shipping!


5. I haven't received my order yet, where is it?

For any concerns regarding shipping, please contact us as soon as possible, so we can solve the issue right away. Thank you for your patience!



6. Where are your products from?

Our products are sourced locally in Australia. At Bean Pharma, we ensure the quality of our products are in tip top shape. If you have any requests for sourcing Australian branded products, please contact us and we will try to provide assistance.